At Dash of Nature, we take pride in the quality of our products and services. To ensure transparency and fairness, we want to outline our policy regarding refunds and returns.
All Sales Are Final
Due to the nature of our products and services, all sales are final. We do not offer refunds or accept returns for any items purchased, except as required by law.
Damaged or Defective Items
If your order arrives damaged or defective, we will work with you to resolve the issue. Please notify us within 7 days of receiving the product by contacting dashofnatureoffice@gmail.com, and provide:
- A clear description of the issue
- Photos of the damaged or defective item
- Proof of purchase
Upon review, if the item is deemed damaged or defective due to our error, we will provide a replacement at no additional cost.
Exceptions
This policy applies to all purchases unless otherwise stated for specific products or services. For any questions or concerns, please reach out to our support team at dashofnatureoffice@gmail.com.
Thank you for your understanding and for choosing Dash of Nature.
